Clients will generally contact a counsellor or coach based on their perceived level of expertise or experience. Naturally, clients who feel they can benefit from both coaching and counselling will contact the person who can provide both levels of support. It's like having half and half of Domino's pizza with different toppings.

Person-centred counselling is one of the humanist approaches to counselling and was founded by the psychologist Carl Rogers. It is based on the belief that with the presence of core conditions every human can self-actualise. Self-actualisation simply means individuals can grow and reach their full potential. The core conditions are:

• Empathy - being able to demonstrate a level of understanding of what another person is feeling
• Congruence - the counsellor's ability to openly experience the feelings and attitudes that are happening
• Unconditional positive regard - the counsellor's ability to show acceptance of the client without being judgmental.