Homepage

Welldoing Articles

Ruby Wax's Frazzled Cafes: Where You Can Be Heard

Ruby Wax's Frazzled Cafes: Where You Can Be Heard

Mar 14, 2017

rubywax.jpg
Louise Chunn undefined

Louise Chunn undefined

Jan 23, 2025 51

Mental health campaigner and author Ruby Wax launched her latest initiative at the London Book Fair today, a chain of Frazzled Cafes,  which will open in selected branches of Marks and Spencer across the UK.

"They're not just for the one-in-four of us who will suffer a mental illness at some point, they're for the four-in-four of us feeling frazzled and overwhelmed by the stress of modern life," she told the audience before leading them in some mindfulness meditation.

The concept of the cafes comes out of her Frazzled book tour, which travelled through 80 centres in the UK, and also took the comedian around the world. "I wanted to show that it's human-to-human contact  that makes life worth living. That's where you can go with the bad reviews in your head, and share with others, just like you. We've had two running as a pilot - in Brighton and Marble Arch - and people say they feel the load is lifted."

M&S has offered to use cafes, either closed or by sectioning off a portion, once a fortnight for a pre-organised group of up to 15 people. Individuals join by contacting the site frazzledcafe.org, and are then invited at a specified time. A facilitator helps to run the group. As Ruby wsays, this is  not therapy,  but it is support. "I wish they had been available when I needed them. Feeling heard, to me, has always been half the cure."

Sacha Berendiji, retail director at Marks & Spencer said, "Ruby's Frzzled Cafe is a simple pressure-free way of tackling what can be a taboo subject -- feeling stressed. We hope that by providing free and calm venues after the cafe has closed, we can help any members of the community who simply need to talk about things and what's happening in their lives."


practitioner photo

Louise Chunn undefined

Louise Chunn is a prize-winning journalist and former editor of a number of magazines, including Psychologies, Good Housekeeping and InStyle. She is the founder of Welldoing Ltd.
welldoing logo

We are the UK’s leading therapist matching service with 40,000+ people discovering life-changing therapy through us

mental health practitioners

Our therapists

practitioner photo

Pedro Diaz

practitioner photo

Susan Elsie

Sign up as a Welldoing user to claim your free Holly Health app (worth £38.99) and more

We use some essential cookies to make this service work We’d also like to use analytics cookies so we can understand how you use the service and make improvements